“Do you only work with Ecommerce sites?”
No. Most of our customers are ecommerce retailers, but, if you take any kind of bookings online, you can benefit from using Satalytics. For example, perhaps you own a group of hair salons, taking booking but not payment online. Or perhaps you work for a car dealership, or a restaurant group, where customers set up appointments or reservations. In cases like this we gather customer satisfaction both at the point of booking, and after the service has been delivered.