Multilingual Customer Satisfaction Measurement
The entire customer-facing portion of Satalytics can be presented in any language. From NPS data gathering, to encouraging your biggest fans to promote you, to presenting offers to particular customers, all can be done in any single language, or across multiple languages.
Where you cover multiple languages, we keep data separate per language to allow you to compare results between each, or staff to process comments separately, and to allow you to analyse words & comments without confusion between languages.
All stages in the process can be configured to any language. Here’s “Did you find everything you were looking for?” in Spanish:
The examples here are English and Spanish, but we support many others.