[mkdf_section_title title=”Key Features & Benefits” title_color=”” title_text_transform=”none” title_text_align=”center” margin_bottom=”center” title_size=”large”][mkdf_section_subtitle color=”” text_align=”center” text=”When we ask customers “What’s the main benefit of using Satalytics?“ the answers vary. Here’s a handful of features & benefits we provide to Ecommerce sites.” width=”78″]
[mkdf_animations_holder css_animation=”mkdf-element-from-right” easing_type=”” animation_delay=”200″][mkdf_icon_with_text icon_pack=”dripicons” dripicon=”” icon_position=”left” icon_type=”square” icon_size=”mkdf-icon-tiny” icon_animation=”” icon_margin=”12px 28px 0 0″ title=”Measure Satisfaction” title_tag=”h6″ title_text_transform=”capitalize” title_text_font_weight=”600″ link=”/measure-satisfaction/” custom_icon_size=”36″ shape_size=”85px” icon_color=”#ffffff” icon_hover_color=”#ffffff” icon_background_color=”#323232″ icon_hover_background_color=”#43ca83″ icon_border_width=”0″ text=”We automatically gather satisfaction data when customers buy from you online. We follow up after you’ve delivered your products or service.” title_color=”#545454″ custom_icon=”3409″ link_text=”» Measuring Satisfaction”][/mkdf_animations_holder]
[mkdf_animations_holder css_animation=”mkdf-element-from-right” easing_type=”” animation_delay=”400″][mkdf_icon_with_text icon_pack=”font_awesome” fa_icon=”fa-battery-three-quarters” icon_position=”left” icon_type=”square” icon_size=”mkdf-icon-tiny” icon_animation=”” icon_margin=”12px 28px 0 0″ title=”Build Loyalty” title_tag=”h6″ title_text_transform=”capitalize” title_text_font_weight=”600″ link=”/feature-highlights/boost-loyalty/” custom_icon_size=”36″ shape_size=”85px” icon_color=”#ffffff” icon_hover_color=”#ffffff” icon_background_color=”#323232″ icon_hover_background_color=”#43ca83″ icon_border_width=”0″ text=”We give you the data, at your fingertips, to understand whether a customer is likely to buy from you again, so that you can nurture your VIPs and rescue unhappy buyers.” title_color=”#545454″ custom_icon=”3411″ link_text=”» Boost Ecommerce Loyalty”][/mkdf_animations_holder]
[mkdf_animations_holder css_animation=”mkdf-element-from-right” easing_type=”” animation_delay=”600″][mkdf_icon_with_text icon_pack=”simple_line_icons” simple_line_icons=”icon-bubbles” icon_position=”left” icon_type=”square” icon_size=”mkdf-icon-tiny” icon_animation=”” icon_margin=”12px 28px 0 0″ title=”Understand Customers” title_tag=”h6″ title_text_transform=”capitalize” title_text_font_weight=”600″ link=”/feature-highlights/understand-customers/” custom_icon_size=”36″ shape_size=”85px” icon_color=”#ffffff” icon_hover_color=”#ffffff” icon_background_color=”#323232″ icon_hover_background_color=”#43ca83″ icon_border_width=”0″ text=”Satalytics merges together every piece of satisfaction data we gather with customer purchase history, feedback, and any social data we can gather.” title_color=”#545454″ custom_icon=”3410″ link_text=”» Understand Customers”][/mkdf_animations_holder]
[mkdf_animations_holder css_animation=”mkdf-element-from-right” easing_type=”” animation_delay=”200″][mkdf_icon_with_text icon_pack=”simple_line_icons” simple_line_icons=”icon-envelope-letter” icon_position=”left” icon_type=”square” icon_size=”mkdf-icon-tiny” icon_animation=”” icon_margin=”12px 28px 0 0″ title=”Increase Conversion” title_tag=”h6″ title_text_transform=”capitalize” title_text_font_weight=”600″ link=”/feature-highlights/increase-conversion/” custom_icon_size=”36″ shape_size=”85px” icon_color=”#ffffff” icon_hover_color=”#ffffff” icon_background_color=”#323232″ icon_hover_background_color=”#43ca83″ icon_border_width=”0″ text=”Is your user journey strong enough to turn a site visitor into a first time customer? Are customers satisfied enough to buy again? Satalytics helps with both core factors affecting your conversion rates.” title_color=”#545454″ custom_icon=”3412″ link_text=”» Increase Conversion”][/mkdf_animations_holder]
[mkdf_animations_holder css_animation=”mkdf-element-from-right” easing_type=”” animation_delay=”400″][mkdf_icon_with_text icon_pack=”simple_line_icons” simple_line_icons=”icon-note” icon_position=”left” icon_type=”square” icon_size=”mkdf-icon-tiny” icon_animation=”” icon_margin=”12px 28px 0 0″ title=”Boost Word of Mouth” title_tag=”h6″ title_text_transform=”capitalize” title_text_font_weight=”600″ link=”/feature-highlights/boost-word-of-mouth/” custom_icon_size=”36″ shape_size=”85px” icon_color=”#ffffff” icon_hover_color=”#ffffff” icon_background_color=”#323232″ icon_hover_background_color=”#43ca83″ icon_border_width=”0″ text=”With single customer view, automated share nudges, and vital feedback, Satalytics helps you boost word of mouth & find more customers like your best customers.” title_color=”#545454″ custom_icon=”3413″ link_text=”» Boosting Word of Mouth”][/mkdf_animations_holder]
[mkdf_animations_holder css_animation=”mkdf-element-from-right” easing_type=”” animation_delay=”600″][mkdf_icon_with_text icon_pack=”simple_line_icons” simple_line_icons=”icon-chart” icon_position=”left” icon_type=”square” icon_size=”mkdf-icon-tiny” icon_animation=”” icon_margin=”12px 28px 0 0″ title=”NPS With a Difference” title_tag=”h6″ title_text_transform=”capitalize” title_text_font_weight=”600″ link=”/feature-highlights/nps-tracking/” custom_icon_size=”36″ shape_size=”85px” icon_color=”#ffffff” icon_hover_color=”#ffffff” icon_background_color=”#323232″ icon_hover_background_color=”#43ca83″ icon_border_width=”0″ text=”We use Net Promoter Score, the world’s most trusted satisfaction measure. But… we also gather the ‘why’ behind scores, enabling you to spot trends & put in place fixes to address them.” title_color=”#545454″ custom_icon=”3414″ link_text=”» NPS With a Difference”][/mkdf_animations_holder]
[mkdf_animations_holder css_animation=”mkdf-element-from-right” easing_type=”” animation_delay=”200″][mkdf_icon_with_text icon_pack=”simple_line_icons” simple_line_icons=”icon-envelope-letter” icon_position=”left” icon_type=”square” icon_size=”mkdf-icon-tiny” icon_animation=”” icon_margin=”12px 28px 0 0″ title=”Customer Intuition” title_tag=”h6″ title_text_transform=”capitalize” title_text_font_weight=”600″ link=”/feature-highlights/customer-intuition/” custom_icon_size=”36″ shape_size=”85px” icon_color=”#ffffff” icon_hover_color=”#ffffff” icon_background_color=”#323232″ icon_hover_background_color=”#43ca83″ icon_border_width=”0″ text=”In physical retail, staff get to know customers intimately, recognising what they buy, when they buy, why they buy, what they like, and (importantly) what they don’t like. Satalytics fills this gap for ecommerce retailers by drip-feeding customer insight to as many staff as you like.” title_color=”#545454″ custom_icon=”3454″ link_text=”» Customer Intuition”][/mkdf_animations_holder]
[mkdf_animations_holder css_animation=”mkdf-element-from-right” easing_type=”” animation_delay=”400″][mkdf_icon_with_text icon_pack=”simple_line_icons” simple_line_icons=”icon-note” icon_position=”left” icon_type=”square” icon_size=”mkdf-icon-tiny” icon_animation=”” icon_margin=”12px 28px 0 0″ title=”Feedback & Sentiment” title_tag=”h6″ title_text_transform=”capitalize” title_text_font_weight=”600″ link=”/feature-highlights/sentiment-analysis/” custom_icon_size=”36″ shape_size=”85px” icon_color=”#ffffff” icon_hover_color=”#ffffff” icon_background_color=”#323232″ icon_hover_background_color=”#43ca83″ icon_border_width=”0″ text=”Satalytics provides you with realtime feedback, direct from customers. We tally this with satisfaction data, and purchase history, and use machine learning to highlight the strongest comments, both positive and negative.” title_color=”#545454″ custom_icon=”3455″ link_text=”» Feedback & Sentiment Analysis”][/mkdf_animations_holder]
[mkdf_animations_holder css_animation=”mkdf-element-from-right” easing_type=”” animation_delay=”600″][mkdf_icon_with_text icon_pack=”simple_line_icons” simple_line_icons=”icon-chart” icon_position=”left” icon_type=”square” icon_size=”mkdf-icon-tiny” icon_animation=”” icon_margin=”12px 28px 0 0″ title=”Actionable Realtime Data” title_tag=”h6″ title_text_transform=”capitalize” title_text_font_weight=”600″ link=”/feature-highlights/actionable-realtime-data/” custom_icon_size=”36″ shape_size=”85px” icon_color=”#ffffff” icon_hover_color=”#ffffff” icon_background_color=”#323232″ icon_hover_background_color=”#43ca83″ icon_border_width=”0″ text=”One of the big complaints about realtime data is it’s not “actionable“. We offer you instant data about customers at the moment they’re unhappy, allowing your team to reach out instantly and patch up relationships.” title_color=”#545454″ custom_icon=”3456″ link_text=”» Actionable Realtime Data”][/mkdf_animations_holder]