Satalytics helps you measure & improve satisfaction, one customer at a time, to find new customers like your best customers, to spot & solve customer satisfaction problems you wouldn’t normally see, and more. Get in touch today to find out more.
Become Customer Centric
Many businesses aim to be “customer centric”, but lack the tools, processes, and measures to achieve it.
Satalytics lets you measure, report on, and improve Customer Satisfaction.
With experience across more than 100 businesses, our team have built Satalytics to help you systematically improve your results and delight your customers.
We’re used by Digital & Marketing teams, Customer Service teams, CEOs & executive teams, to build satisfaction, increase conversion and loyalty, and put customers at the heart of improvement.
2. Build Loyalty
“For every customer complaint, there are 26 other unhappy customers who have remained silent” – a study by Lee Resources
“96% of unhappy customers don’t complain. 91% of those will simply leave and never come back” – 1st Financial Training
Imagine if all of those 26 other unhappy customers told you why they were happy. Or Those 96% of your unhappy customers let you know why.
You could fix the most common issues, and rescue all those customers you’ve spent time and money acquiring.
Satalytics lets you do exactly that: Systematically uncovering your customers’ gripes and issues, so you can build conversion, improve loyalty, and grow your business through happy customers’ recommendations.
Sign Up for Satalytics
If you’re reading this, you’re most likely interested in understanding whether your customers are satisfied, and doing something about it.
We’re taking on customers on an ‘invite only’ basis right now. Sign up to get on the waiting list & we’ll be in touch. (We’ll also send you a quick rundown of some of the things we’ve learned from tracking satisfaction across numerous sites, and recording hundreds of thousands of transactions).
