Satalytics is designed to automatically measure satisfaction for any business that takes orders or bookings online, and to give you the tools to understand and improve on the factors holding you back.
This measurement includes:
- A realtime dashboard of most recent orders, breaking down value & satisfaction.
- NPS scores for today, yesterday, the last 7 days, to track your current performance.
- Satisfaction trends over a longer period to visualise your long term growth.
- Satisfaction scoring at an individual customer level (across devices).
- Satisfaction scoring at an individual transaction level, giving you the ability to spot one-off issues and understand patterns.