MEASURE YOUR CUSTOMER SATISFACTION

At an individual customer level, one of the biggest predictors of repeat purchase is customer satisfaction: Happy customers are more likely to buy from you again (and again). And at an overall level, one of the best ways to predict the future health of a business is overall customer satisfaction: The more your customers are satisfied, the more more they buy, the more they recommend you to others, who in turn become loyal customers, and your business blooms.

Satalytics helps with both of those objectives: individual customer satisfaction, and overall customer satisfaction.

1. Measure Satisfaction One Customer at a Time

Satalytics measures your customer satisfaction, one sale at a time, to help you understand if your customers are satisfied, and if not why not. We gather the information and present it to you in real time, so that you can react instantly where needed.

2. Measure Overall Satisfaction

Satalytics shows your overall customer satisfaction at any given time, to show you a snapshot of exactly how you’re performing. We present that information both as a benchmark for you to understand how your performance changes over time, but we also show you the types of issues that are causing dissatisfaction, the types of customers among your groups

Easy to Use Data

Once we’ve done that information gathering, we present it back to you in very easy to use, actionable reports, showing your current customer health, and exactly the areas where you need to take action to improve it.

FIND MORE CUSTOMERS LIKE YOUR BEST CUSTOMERS

Most businesses struggle to encourage recommendations

At an individual customer level, one of the biggest predictors of repeat purchase is customer satisfaction: Happy customers are more likely to buy from you again (and again). And at an overall level, one of the best ways to predict the future health of a business is overall customer satisfaction: The more your customers are satisfied, the more more they buy, the more they recommend you to others, who in turn become loyal customers, and your business blooms.

Satalytics helps with both of those objectives: individual customer satisfaction, and overall customer satisfaction.

1. Measure Satisfaction One Customer at a Time

Satalytics measures your customer satisfaction, one sale at a time, to help you understand if your customers are satisfied, and if not why not. We gather the information and present it to you in real time, so that you can react instantly where needed.

2. Measure Overall Satisfaction

Satalytics shows your overall customer satisfaction at any given time, to show you a snapshot of exactly how you’re performing. We present that information both as a benchmark for you to understand how your performance changes over time, but we also show you the types of issues that are causing dissatisfaction, the types of customers among your groups

Easy to Use Data

Once we’ve done that information gathering, we present it back to you in very easy to use, actionable reports, showing your current customer health, and exactly the areas where you need to take action to improve it.